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Alabama Medicaid

Thursday, May 26, 2022
Attention All Providers: Effective June 07, 2022, providers will no longer be able to access the Medicaid Interactive Web Portal using Microsoft Internet Explorer (IE). At that time the Medicaid Interactive Web Portal will officially support the Microsoft Edge browser and may also be accessed with other modern browsers. If you are currently using IE we strongly recommend you update to the Microsoft Edge web browser. Please refer to the Provider ALERT dated 5/17/2022 for more information.

Attention All Providers: The Alabama Medicaid Agency received approval from CMS for statewide coverage of Nurse Family Partnership (NFP) related services effective January 1, 2022. NFP provides prenatal, postpartum and infant home visiting services until the child reaches age two for Medicaid eligible women who meet certain eligibility criteria. Please refer to the Provider ALERT dated 4/4/2022 for more information on the NFP program including: goals of the program, provider enrollment and reimbursement information.

All previously published expiration dates related to the Coronavirus (COVID-19) emergency are once again extended by the Alabama Medicaid Agency. The new expiration date is the earlier of May 31, 2022, the conclusion of the COVID-19 National emergency, or any expiration date noticed by the Alabama Medicaid Agency through a subsequent ALERT. A listing of previous Provider ALERTs and notices related to the health emergency is available by selecting the Agency's COVID-19 page in the bottom section:

Welcome to the Alabama Medicaid Interactive web site!

    This site is intended for providers, clerks, and trading partners.

    The secure site gives providers, clerks and billing agents the opportunity to view Claim and Prior Authorization status as well as Eligibility Verification inquiries and to upload and download standard X12 and NCPDP transactions.

    To proceed with logging into the secure site, go to Account >> Secure Site.

    Use of this network is restricted to authorized users only. User activity may be monitored and/or recorded. Anyone using this network expressly consents to such monitoring and/or recording. BE ADVISED: if possible criminal activity is detected, these records, along with certain personal information, may be provided to law enforcement officials.

    For additional information regarding Alabama Medicaid policies, procedures and contact information please refer to the Alabama Medicaid Agency web site at

    For additional information regarding Provider EFT or ERA, including but not limited to enrollments, updates and reassociation please refer to the link below: