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Alabama Medicaid

(VM041)
Sunday, February 28, 2021
TPL Supporting Documentation may now be uploaded electronically through the Web Portal using the Digital Upload form and selecting “Attachments” for the Form Type.

CMS discontinued the RY2020 Payment Error Rate Measurement (PERM) Audit for Medicaid and CHIP due to the COVID-19 pandemic, and will not report state specific errors for this cycle. Providers may close any pending requests for medical records received from NCI AdvanceMed, Inc.

Attention ACHN Providers: Changes have been made to the bonus payment distribution. See the “Changes to the Alabama Coordinated Health Network (ACHN) Bonus Payment Distribution” ALERT on the Medicaid website for more details.
https://medicaid.alabama.gov/alert_detail.aspx?ID=14192

All previously published expiration dates related to the Coronavirus (COVID-19) emergency are once again extended by the Alabama Medicaid Agency. The new expiration date is the earlier of March 31, 2021, the conclusion of the COVID-19 National emergency, or any expiration date noticed by the Alabama Medicaid Agency through a subsequent ALERT. A listing of previous Provider ALERTs and notices related to the health emergency is available by selecting the Agency’s COVID-19 page in the bottom section: https://medicaid.alabama.gov/news_detail.aspx?ID=13729
PES Software Upgrade

Provider Electronic Solution


Instructions for PES Upgrade Download

Make sure you have closed the Provider Electronic Solutions software before attempting to upgrade.

  1. Review all of the information on this page before downloading the software. Click on the "ZIP" image under the Download column below.
  2. Your browser may ask you if you want to open the application or save it to disk. Choose "Save it to Disk" then click on "OK".
  3. A new window (Save As) should appear. To the right of the text, "Save In:", on your new window click on the folder or drive displayed. It will produce a drop down box, which will allow you to choose another directory.
  4. Locate your (local disk C:) or (Windows C:) drive. To select it, click on it. PLEASE NOTE: If you have installed this software on a networked drive, please choose that drive letter and proceed with the directions below.
  5. In the larger window, below the text "Save In:", use the scroll bar at the bottom of the window to scroll left or right until you find the ALHIPAA folder. Double-click on it to open it.
  6. Now double-click on the UPGRADES folder.
  7. Click SAVE (The download process should begin, please be patient)
  8. On your desktop, locate and open the Provider Electronic Solutions folder and double click on UPGRADE. If you no longer have that folder access it through Start>>Programs>>AL DXC Provider Electronic Solutions>>Upgrade.
  9. Click on YES to apply the upgrade, and OK to begin.
  10. The Welcome Screen should appear. Click NEXT.
  11. Once it has completed, click FINISH.

PLEASE: Do NOT apply the newest upgrade if you have NOT applied all the previous upgrades. If you do not know what version you are currently on, please open the Provider Electronic Solutions software and click on Help >> About to locate the version.

Description (.zip) Date Download
Provider Electronic Solutions Upgrade File - version 3.11 February 18, 2020
Provider Electronic Solutions Upgrade File - version 3.10 March 7, 2018
Provider Electronic Solutions Upgrade File - version 3.09 October 30, 2017
Provider Electronic Solutions Upgrade File - version 3.08 June 30, 2017
Provider Electronic Solutions Upgrade File - version 3.07 February 16, 2017
Provider Electronic Solutions Upgrade File - version 3.06 September 28, 2016
Provider Electronic Solutions Upgrade File - version 3.05 January 29, 2016
Provider Electronic Solutions Upgrade File - version 3.04 April 08, 2015
Provider Electronic Solutions Upgrade File - version 3.03 October 26, 2013

Last Modified: February 18, 2020